When e-cigarettes were first introduced to the UK in 2004, there was no legislation in place to stop anyone, of any age, buying them. Given the rapid adoption of the product, the UK government has had to play ‘catch-up’ with this popular nicotine substitute, resulting in legislation passed in October 2015. It is now illegal to sell vaping products to anyone under the age of 18 online or in stores.
When can I verify my age?
The good news is that if you have already verified yourself on online store or our ebay store then you won't have to do this again, you'll only need to do this once. On any subsequent visits from the same device we'll remember that you've already verified your age. Should you be prompted with a verification request, simply sign in with your AgeChecked username and password to skip through.
How can I verify my age?
The first time you purchase from our site you will be asked to provide proof of your age from a range of options including Electoral Roll, Driving Licence or Passport. You simply choose the one that is best for you.
Once your age has been verified, you will be able to complete the checkout process without any delay to your order.
You can also speak with a member of our customer service team during their opening hours, who can talk you through the age verification process via the telephone.
Tel: +44 (0)800 098 8797
How will my details be used?
As part of our regulatory obligations to ensure our products are not sold to those under the age of 18, Fogfathers UK Ltd verify the age of our customers using AgeChecked.
Whilst personally identifiable information may be used during age verification, AgeChecked does not retain personally attributable personal data once the age verification has taken place. Names, addresses, contact details, are scrubbed from the AgeChecked system. They may retain age attributes, but they do not hold data to allow these to be attributed to individuals.
AgeChecked adhere to UK Privacy and Electronic Communications (EC Directive) Regulations 2003. A one-time email is sent to an individual at the time of a successful age check, containing login credential, so that the individual can re-verify themselves without having to re-enter personal details each time they need to purchase age restricted goods or services. No marketing information is sent to individuals by AgeChecked. Communications are sent by Fogfathers and AgeChecked do not hold email addresses of any of our customers.
AgeChecked works only with GDPR compliant data providers who can demonstrate the accuracy of their data, including processes whereby individuals can request that data is rectified or erased if it is found to be inaccurate or incomplete.
AgeChecked account holders with reason to believe that their age verified account has been set up using incorrect data, can close their account at any time.
For more information?
We appreciate your patience and support through this change. If you have any questions or issues during checkout, please don't hesitate to contact us.
Tel: +44 (0)800 098 8797